Payment Policy

1. Booking Terms & Payment Schedule

₹10,000 per person as token amount AND air fare & non-refundable hotel charges, if any, at the time of booking.
50% of the total package amount before 45 days of departure.
70% of the total package amount before 30 days of departure.
100% of the total package amount before 21 days of departure.
In case of cancellation, standard cancellation policies will be applicable or may be changed as per supplier policies.

Note: Air fare is calculated at the time of proposal creation and is subject to change at the time of booking.

2. Currency

All payments are accepted in Indian Rupees (INR) only. For international packages, the prices are quoted in INR and are subject to currency fluctuation. The final amount may vary based on the exchange rate at the time of payment.

3. Payment Security

Holiday Matrix uses industry-standard security measures to protect your payment information:

256-bit SSL encryption for all transactions
PCI-DSS compliant payment gateway
Two-factor authentication for added security
We do not store your complete card details on our servers

4. Invoice & Receipts

Digital invoice will be sent to your registered email after payment confirmation
GST invoice will be provided as per government regulations
Payment receipts are available in your account dashboard

5. EMI Options

We offer EMI (Equated Monthly Installment) options on select credit cards:

Available on bookings above ₹10,000
EMI tenure: 3, 6, 9, or 12 months
Interest rates as per your bank's EMI policy
No-cost EMI available on select packages and banks

6. Failed Transactions

In case of a failed transaction where amount is debited:

The amount will be automatically refunded within 5-7 working days
Please check with your bank for the exact timeline
Contact us with transaction details if refund is delayed beyond 7 days

7. Price Validity

All quoted prices are valid for 24-48 hours unless otherwise specified
Prices are subject to change based on availability, season, and currency fluctuation
Price is locked only after advance payment is received

8. Bank Account Details

Payment needs to be made in the company name, Holiday Matrix Pvt Ltd:

Account Type: Current Account

Account Number: 9690921211

Account Name: HOLIDAY MATRIX PVT LTD

IFSC: KKBK0000180

Bank Name: Kotak Mahindra Bank

UPI IDs:

holidaymatrix@kotak

9690921211@upi

We do not accept cash.

9. Contact for Payment Queries

Holiday Matrix Private Limited

Email: accounts@holidaymatrix.co.in

Phone: +91 9690921211

WhatsApp: +91 9690921211

Accepted Payment Methods

Credit/Debit Cards

Net Banking

UPI Payments

Bank Transfer